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Insights Management (Management Level)

Riyadh, Saudi Arabia Posted 2020/03/30 21:23:32 Expires 2020-04-29 Ref: JB1100003995

Job Description

JOB PURPOSE:

 

Responsible for all Experience Centre research and analysis strategy, activity and output, and for evangelising best practices in customer service and user experience. Responsible for providing the Bank a deep understanding of its customer’s needs and behaviours, both stated and unstated, that will enable it to deliver a world class customer experience.

 

KEY ACCOUNTABILITIES:

 

  • Research
  • Market Intelligence & Analysis
  • Collaboration
  • Project Management
  • Digital Experience Operations

Skills

  • Good oral and written communication skills
  • Advanced Computer literacy
  • Research skills
  • Creative thinking
  • Analytical and conceptual thinking
  • Presentation and Interpersonal skills

Education

Information Systems, Economics, Statistics, Business Studies or any related major

Job Details

Job Location Riyadh, Saudi Arabia
Job Role Banking

Preferred Candidate

Career Level Management
Years of Experience Min: 7 Max: 10
Nationality Saudi Arabia
Degree Bachelor's degree

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