إنتهت صلاحية هذا الإعلان الوظيفي لقد إنتهت صلاحية هذا الإعلان الوظيفي و هو غير مفتوح حاليا لأي طلبات عمل.
إرفاق
وصف الوظيفة
Main Tasks:
- Be a hands-on design expert, shaping the concept and seeing it through to detailed design and implementation across a variety of devices and platforms
- Communicate and envision service concepts and ideas using methods & tools that illustrate all the components and touch points of the service.
- Conduct effective service design activities on Experience Centre initiatives
-As a part of the Experience Centre team you will be the face of digital and innovation at the bank. You will be required to adopt a professional approach at all times, championing the ARB brand and values
- Be aware of industry trends best practices and emerging technologies in digital banking
- Identify opportunities for enhanced service delivery through online and e-services delivery, and the application of social media, mobile apps and technologies to optimize customer experience
المؤهلات والخبرات والمهارات
- Design
- Customer Orientation
- Achievement Orientation
- Process Orientation
- Problem Solving
- Communication
- Teamwork
- In-depth knowledge and experience of designing services and/or products for customers.
- Experience of concepting and ideation.
- In-depth knowledge and experience of designing services and/or products for customers
- Workshop planning and facilitation skills