Head Shared Services Governance

JOB PURPOSE:

To oversee the Operational Risk Governance arrangement across all Shared Services Group functions in coordination with COO and all control function in the bank i.e. Audit, Operation Risk, IT security, Compliance and Anti-fraud by working closely with Shared Services GM and Departments Head regarding operational risk and control enhancements.

To Contribute in Reduce cost, Improve process efficiency, Enhance Internal Control, Enhance MI Dashboards.

KEY ACCOUNTABILITIES & DETAILED TASKS:

• Support Operational Risk framework in the group.
• Assigning governance champions in all areas of the group.
• Root Cause Analysis.
• Risk & Control Self-Assessment.
• Key Risk Indicator Reporting.
• Assessment & Testing of Controls.
• Implementation of GORC actions.
• Out-sourcing risk assessments.
• Supporting in Use & Experience test.
• E-learning completion.
• Process reengineering
• Process Reviews
• Document Reviews
• Implementing risk mitigations and ensuring timely closure of SSG actions (suggested by Credit Committee, High Committee, Group OpR Committee, Audit Committee, Compliance Committee or identified during self-assessments processes)
• Supporting all business units in SSG in developing necessary standards to ensure the audit / OpR / SAMA / internal control / BCM/Compliance etc. recommendations are implemented and enforced in the group.
• Supporting the group to develop useful Management Information (MI), reports and dashboards for overall governance and management of operations.
• Supporting BCM /OpR/Compliance to train governance champions and other staff in the group.
• Implement and monitor the key components of the Operational Risk Management framework through Champions Network.
• Organize a monthly meeting with the group management to discuss incidents, losses, RCSA, KRI and any operational risks subject and ensure the meeting minutes is prepared and circulated to the attendees.

• Operational Risk / Internal Control / Audit experience
• Thorough knowledge of Banking Products and processes
• Knowledge in process engineering and reviews
• Excellent Communication Skills
• Negotiating Skills
• MS Office Skills
• Analytical Thinking

Business Administration